porifyx.com/work/crm
Software Built
Blueprint CRM
An all-in-one CRM for service businesses: lead capture, a visual sales pipeline, projects, support tickets and approval-based automation in one secure workspace.
Independent digital studio
We build smarter digital experiences.
AI automation, custom software and high-performance websites designed around the way your business works.
workflow / inbound-enquiries
running- Step
- classify
- Model
- LLM + rules
- Review
- human < 0.8
01 Selected work
Concepts we have designed and built to show how the work comes together.
Each project below is a working concept, clearly labelled, built on the same patterns we deliver for clients. Client case studies will appear here as they are approved for publication.
porifyx.com/work/ai-chatbot
AI Built
AI Chatbot and Lead Qualifier
A self-hosted, multi-tenant AI sales bar for any website. It answers visitor questions in real time from the business’s own content, captures and qualifies leads, and hands hot conversations to a person.
porifyx.com/work/knowledge-base
AI Built
AI Knowledge Base and Appointments Platform
A secure company knowledge base with an AI assistant, live human support and appointment booking, built for a private healthcare group and embeddable on any website with one snippet.
porifyx.com/work/house-of-orosie
Websites Built
House of Orosie
A luxury fragrance brand website with editorial storytelling, collection and product pages, a cart drawer and an order reservation flow.
02 Services
Four ways we help businesses work better.
Most projects combine more than one. We start from the business problem, then choose the right mix.
01
AI & Workflow Automation
We map how work moves through your business, then automate the steps people repeat every day: data entry, document handling, routing, follow-ups and reporting.
Problems solved
- Staff re-typing the same data into several tools
- Invoices, CVs and forms processed by hand
- Leads and requests going unanswered outside office hours
You get
- Process map of the current workflow and the automated one
- Production automations built in n8n or custom code
- AI steps for classification, extraction and drafting, with human review where it matters
02
Custom Software & SaaS
Internal tools, client portals and SaaS products built on proven frameworks, with clean architecture your future developers will thank you for.
Problems solved
- Critical processes living in fragile spreadsheets
- Off-the-shelf software forcing workarounds
- No single source of truth for customers, orders or projects
You get
- Product scope, user flows and a phased delivery plan
- Web application with authentication, roles and an admin area
- Subscriptions and payments where needed
03
Website Design & Development
Bespoke marketing sites and content platforms, designed for your audience and engineered for speed, accessibility and search.
Problems solved
- Slow pages that lose visitors and rankings
- A template look that blends in with competitors
- Content updates that need a developer every time
You get
- Content structure, wireframes and visual design
- Responsive, accessible build (WCAG 2.2 AA target)
- Content management for pages, posts and case studies
04
Digital Systems & Integrations
API integrations, data sync and migrations that make your CRM, finance, e-commerce and operations tools work as one system.
Problems solved
- The same customer stored differently in every tool
- Manual exports and imports between systems
- Integrations that fail silently
You get
- Integration architecture and data mapping
- API connectors, webhooks and scheduled sync jobs
- Data migration with validation and rollback plan
03 Approach
A clear path from first conversation to launch.
Timelines depend on scope, so we agree them after discovery, not before. What does not change is how we work.
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Step 01
Discovery
We learn how the work happens today: who is involved, which tools hold the data and where time and money leak. You get a written summary of what we found, whether or not we work together.
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Step 02
Planning
We agree the scope, the first release and how success will be measured. Larger projects are split into phases so you see working software early and can change direction between phases.
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Step 03
Design
Flows, interfaces and system architecture are designed and reviewed with you before build starts. For automations this is a process map; for products and websites, clickable screens.
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Step 04
Development
We build in short cycles in your repository, with a staging environment you can use at any time and a short demo at the end of each cycle.
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Step 05
Testing
Automated tests, accessibility and performance checks, and real-world trials with your team. Automations run alongside the existing process until the results match.
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Step 06
Launch & support
We deploy, monitor the first weeks closely and hand over documentation. Ongoing support and improvements are available on a monthly basis if you want them.
04 Capabilities
Proven tools, chosen for the job rather than the trend.
- AI & data
- LLM APIs
- Retrieval-augmented generation
- Embeddings & vector search
- Document parsing
- Automation
- n8n
- Webhooks & queues
- Scheduled jobs
- Human-in-the-loop review
- Software
- Laravel & PHP
- React & TypeScript
- MySQL & PostgreSQL
- REST APIs
- Delivery
- Automated testing
- CI/CD
- Cloudflare
- Accessibility (WCAG 2.2)
Start a conversation
Tell us what slows your business down.
Book a 30-minute consultation. We will talk through the problem, what a sensible first step looks like and whether we are the right team for it. No obligation and no sales sequence afterwards.